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Privacy Policy

TERMS & CONDITIONS

ZynDux Corporate PLT

Last Updated: [Insert Date]

1. About ZynDux Corporate PLT

ZynDux Corporate PLT (“ZynDux”, “we”, “our”, “us”) is a legally registered entity in Malaysia providing corporate secretarial services, company incorporation, compliance management, registered office services, corporate governance, and related professional services.

By accessing our website, engaging our services, or making payment, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Acceptance of Terms

Use of this website or services constitutes unconditional acceptance of these Terms, together with our Payment Policy, Refund Policy, and Privacy Policy.

If you do not agree, you must not use our services.

3. Nature of Services

Our services include, but are not limited to:

  • Company Incorporation (Sdn. Bhd., PLT, LLP)

  • Corporate Secretarial & Statutory Compliance

  • Registered Office & Address Services

  • Regulatory Filings with SSM & Authorities

  • Corporate Documentation & Advisory

  • Business Administration Support

All services are provided on a professional best-effort basis and are subject to Malaysian laws, regulations, and authority approvals.

4. No Guarantee of Approval or Timeline

ZynDux Corporate PLT does not guarantee:

  • Approval by SSM or any government authority

  • Processing timelines controlled by third parties

  • Outcomes affected by regulatory discretion

Delays or rejections caused by authorities or incomplete client information are beyond our control.

5. Client Obligations

Clients must:

  • Provide accurate, truthful, and complete information

  • Submit required documents promptly

  • Ensure compliance with Malaysian laws

  • Review and confirm submitted information

ZynDux Corporate PLT is not responsible for consequences arising from incorrect or misleading information supplied by clients.

6. Communication & Electronic Consent

By engaging our services, you consent to receive communications via:

  • Email

  • WhatsApp

  • SMS

  • Online portals

Electronic confirmations, approvals, and acknowledgements shall be legally binding.

7. Intellectual Property

All website content, branding, documents, templates, and materials are the exclusive property of ZynDux Corporate PLT and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, ZynDux Corporate PLT shall not be liable for:

  • Indirect or consequential losses

  • Business interruption

  • Loss of profits or opportunities

  • Authority-related delays or rejections

  • Third-party system or payment failures

Our total liability, if any, shall not exceed the amount paid for the specific service.

9. Right to Refuse or Terminate Service

ZynDux Corporate PLT reserves the right to refuse, suspend, or terminate services without refund if:

  • Client provides false or misleading information

  • Client breaches these Terms

  • Engagement poses legal, regulatory, or reputational risk

10. Amendments

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of revised Terms.

PAYMENT POLICY

ZynDux Corporate PLT

1. Payment Requirement

  • Payment (full or partial) must be made before service commencement

  • Prices exclude government fees, stamp duty, and taxes unless stated

  • All prices are quoted in Malaysian Ringgit (MYR)

2. Service Activation

Services commence only after:

  • Payment confirmation

  • Receipt of required documents

  • Client acknowledgement of scope

3. Additional Charges

Additional fees may apply for:

  • Extra filings

  • Amendments or resubmissions

  • Urgent or expedited requests

  • Government fee changes

Clients will be informed before charges are applied.

4. Non-Payment

Failure to make payment may result in:

  • Service suspension

  • Withholding of documents

  • Termination of engagement

REFUND POLICY

ZynDux Corporate PLT

1. General Refund Principles

Refunds are reviewed strictly and fairly, subject to this policy.

2. ABSOLUTE NO REFUND AFTER WORK COMMENCEMENT

Once ZynDux Corporate PLT has started any work, including but not limited to:

  • Name search or reservation

  • Document preparation

  • Advisory or consultation

  • Compliance review

  • Government or third-party submission

  • System setup or processing

NO REFUND SHALL BE GIVEN UNDER ANY CIRCUMSTANCES.

Payment confirms acceptance of this condition.

3. Non-Refundable Fees

The following are strictly non-refundable:

  • Government & statutory fees

  • Filing and submission charges

  • Third-party service costs

  • Professional service fees once initiated

  • Digital service and administrative charges

4. Refund Before Work Starts

Refunds may only be considered if:

  • Payment was made in error, AND

  • No work has commenced

Approved refunds may be subject to administrative deductions.

5. Mode of Refund

Approved refunds will be processed via the original payment method within a reasonable timeframe.

PRIVACY POLICY

ZynDux Corporate PLT

Compliant with Malaysia PDPA 2010

1. Personal Data We Collect

We may collect:

  • Name, NRIC / Passport details

  • Contact information

  • Company, shareholder & director data

  • Financial and compliance documents

  • Payment and transaction records

2. Purpose of Collection

Data is collected for:

  • Company incorporation & compliance

  • Regulatory filings (SSM & authorities)

  • Identity verification

  • Service communication

  • Legal and statutory obligations

3. Data Protection Measures

We implement reasonable safeguards to protect data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure breaches

4. Disclosure of Data

Data may be disclosed to:

  • Government authorities

  • Professional advisors

  • Payment processors

  • Legal enforcement bodies

We do not sell or trade personal data.

5. Data Retention

Personal data is retained in accordance with legal and regulatory requirements in Malaysia.

6. Client Rights

You may request:

  • Access to personal data

  • Correction of inaccurate data

  • Withdrawal of consent (subject to legal obligations)

7. Cookies & Website Analytics

Our website may use cookies for performance monitoring and user experience improvement.

8. Updates to Policy

We reserve the right to update this Privacy Policy at any time.

GOVERNING LAW

These policies shall be governed and interpreted in accordance with the laws of Malaysia.

CONTACT INFORMATION

ZynDux Corporate PLT
📍 Malaysia
📧 Email: support@zyndux.my
📞 Phone: +60109090194
🌐 Website: www.zyndux.my